INFO@BVIDYA.COM

Help Centre

Account creation

To create a bvidya account:

1. Go to bvidya.com and click on Sign Up. If you’re using the bvidya app, open the app and tap on Register to continue

2. Enter your full name, email address, mobile number, and password.

3. Click on Sign Up.

4. If you already have a bvidya account, click on Log In and enter your Registered email address and Password to log in to your account.

Encountering a problem?

If you’re unable to create an account, you can let us know by writing to us at info@bvidya.com. Share the details of the issue you are facing, and we will resolve them.

Profile

After creating an account, you will land on the Dashboard page. From the left side, you can navigate to your Profile. To activate your account with instructor-exclusive features, you need to fill in account details such as

  • Name
  • Gender
  • Age
  • Language
  • Brief bio about yourself
  • Occupation
  • Experience
  • Specialisation
  • Complete residential address with City, State, and Country
  • Twitter, LinkedIn, Facebook, Instagram, YouTube, and Website URLs
    (Optional)
  • Image, to be used as your profile picture
  • Password

After you have filled in all the details, click on Submit.

Your profile details will be sent to our verification team, who will approve your profile as an Instructor after thorough checks. Once approved, you can start creating and uploading courses for your subject specialisations.

Your privacy

bvidya is committed to protecting the Privacy of your personal data. That is why we have a comprehensive Privacy Policy for our users. You can read it here .

Your safety

We care about the safety and dignity of our users on our online platform. To learn how we keep our users safe, please go through our Privacy Policy and Terms of Use.

Security

At bvidya, we give the security of our users’ data the topmost priority. That is why we employ strict security measures to ensure your data is secure. Our website allows secure browsing using HTTPS that encrypts your data, and makes it harder for anyone to access your private data.

We recommend the following security practices to keep your bvidya account secure from unauthorised access:

  1. Never use the same password for multiple accounts, including your bvidya account.
  2. Don’t use common words, birthdays, or commonly used passwords that are easy to guess. Create a strong password that includes letters (both lower and upper case), numerals, and special symbols. Your password should be between 8-15 characters.
  3. Never share your login details with anyone else. If you experience any trouble with the login process, contact our support team for resolution.
  4. Never reply to emails you receive asking you for money. bvidya doesn’t ask for any money from its instructors. Beware of such malicious phishing emails.

Click here to refer to our Privacy Policy.

To go through our Terms and Conditions, click here.

Report an issue

bvidya continuously strives to ensure that you get the best services on our platform. However, if you encounter any problems while using bvidya’s services through our website or mobile app, you can Report the issue to our support team.

Click here to report an issue you encountered while using bvidya. If you are using the bvidya app, you can report an issue through the following steps:

  • Go to the Profile tab.
  • Tap on Report.
  • Select the feature you are experiencing a problem with and write a brief description of the issue.
  • Click on Submit.

Our support team will resolve the issue you are facing as soon as possible to ensure you have a seamless experience on bvidya.

Login and password

To login to your bvidya account on a new device, you can

  • Enter your Email ID or Mobile Number used at the time of sign-up.
  • Enter the Password you set while creating the account.
Forgot password

If you do not remember your password, you can easily Reset it.

  • Click on Forgot Password on the bvidya Homepage.
  • Click on Send Me Email.

You will receive a Password Reset Link that you can use to reset your password and set a new one.

Change password
If you want to modify your password

1. Go to the Profile tab.

2. Locate the option to change your password.

3. Enter your old password and the new password, and confirm your new password.

4. Click on Submit.